Tagasi
Meie eesmärk on teie rahulolu. Kui te ei ole oma tellimusega rahul, peaksite meiega ühendust võtma 14 päeva jooksul alates tellimuse kättesaamisest.
Sigarite värvus või maitse ei ole tagastamise põhjus. Vale või puuduliku kohaletoimetamise korral võtke meiega ühendust oma tellimuse numbriga 14 päeva jooksul.
Kaup tuleb tagastada kahjustamata, originaalpakendis ja pakendiühikute kaupa. Kõik tagastused tuleb saata kohaliku ametliku postiteenistuse poolt.
Ostja kannab tagastamisega seotud saatmiskulud. Lisateabe saamiseks võtke meiega ühendust.
* Kui klient keeldub kohaldatud tollimaksude ja maksude tasumisest, saab klient toote meile raha tagastamiseks tagastada. Lisateabe saamiseks lugege jaotist TAGASIMAKSE.
* Kui saadetist hoitakse tollis kohalike tubaka impordieeskirjade tõttu, on kliendil kohustus võtta ühendust tolliasutusega ja tagastada saadetis meile tagasi. Lisateabe saamiseks lugege jaotist TAGASIMAKSE.
Reship
* HitCigars.com cannot be held responsible for delays caused by human error (incorrect information (etc: address or buyer name).
* If your item is not delivered to you and sent back to us by postal service due to customers faults (wrong address, wrong name, delivery failure, receiver did not answer, zip code etc.), customers will need to bear the shipping fee in order for us to re-ship. Please read REFUND section for details.
* We cannot be held responsible for seizure any caused by Customs offices. So, all customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order. HitCigars.com will not send a replacement package or refund.
Please read REFUND section for details.
Refund
In order to receive a refund for your order;
1. Ordered product must be out of stock after the payment for any reason. (Stocks are updated continuously) FULL REFUND
2. If customer wants to cancel order after completion of payment, a partial refund is being made due to fees (payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. PARTIALLY REFUND
3. If customer refuses the delivery (due to applied customs duties, tax, etc.) customer is responsible to return the products back to us. Products will be checked after return by our experts and a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. PARTIALLY REFUND
4. We cannot be held responsible for seizure any caused by Customs offices. So, all customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.
If the shipment is held at customs due to local tobacco import rules, customer is responsible to return the products back to us. If the shipment is not returned to us payment will not be refunded. NO REFUND
5. If the shipment is held at customs due to local tobacco import rules, customer is responsible to return the products back to us. Products will be checked after return by our experts and a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. PARTIALLY REFUND
6. If order is not delivered to customer and sent back to us by postal service due to customers faults (wrong address, wrong name, zip code etc.), customers will need to bear the shipping fee in order for us to re-ship. If the customer doesn’t accept to pay shipping fee, a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses.. PARTIALLY REFUND
Pange tähele, et HitCigars.com omab õigust ülaltoodud tingimustel uuesti saata või raha tagasi maksta.
Cancelation
If customer wants to cancel order (before the order is not shipped) just send email to [email protected] about your cancel request. Your request will be done asap.
Chargeback Policy
In order for a customer to ask for a chargeback from their bank, HitCigars.com should not be obeying any of the rules stated above and this situation must be proved by valid documents to customers’ own bank. Any fraud attempts are subject to legal action taken by HitCigars.com and its legal representatives against responsible individuals.
Pange tähele, et sellele veebisaidile sisenedes ja seda kasutades nõustute kõigi ülaltoodud tingimustega.
Kui te ei nõustu nende nõuete ja tingimustega või nende osaga, ärge kasutage seda veebisaiti.
Abi, kommentaaride või soovituste saamiseks võtke meiega ühendust aadressil [email protected]
Kõik sõnumid peavad olema kirjutatud inglise keeles.