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Reeglid ja tingimused

Pange tähele, et sellele veebisaidile sisenedes ja seda kasutades nõustute kõigi allpool toodud tingimustega.
Kui te ei nõustu nende tingimuste või nende mis tahes osaga, ÄRGE KASUTAGE seda veebisaiti.

Artikkel 1: See veebisait sisaldab pilte tubakast ja muudest vanusepiiranguga toodetest. Selle veebisaidi kasutamiseks peate olema vähemalt 18+ aastat vana.

Artikkel 2: Kõik tellimused peavad olema HitCigars.com poolt heaks kiidetud. HitCigars.com omab õigust teie tellimus mis tahes põhjusel tühistada, tagasi lükata või seda muuta. Süsteem saadab klientidele pärast tellimuse esitamist OOTEL e-kirja. See e-kiri näitab ainult seda, et süsteem on tellimuse edukalt kätte saanud. See ei ole tellimuse kinnitamine. Tellimuse kinnituse saadab HitCigars.com järgmise e-kirjaga. Kui tellitud toode on laost otsas, teavitatakse sellest klienti.

Artikkel 3: Saatmist pakuvad rahvusvahelised posti- või kullerteenused ning kohaletoimetamiseks kulub sõltuvalt teie riigist ja sihtlinnast 5–40 päeva.
Tarneperiood võib pikeneda tollivormistuse viivituste, äärmuslike ilmastikutingimuste, pandeemia Covid-19, kohalike postivigade jms tõttu (üksikasju leiate saatmislehelt).
Viivitused ei ole meie kontrolli all, seega ei vastuta me viivituste eest.

Artikkel 4: Vale või puuduliku kohaletoimetamise korral võtke meiega ühendust oma tellimuse numbriga 14 päeva jooksul.
Kui teie tellimus saabus puuduvate esemetega;
Palun võtke meiega ühendust piltidega tarnitud pakist kohaletoimetamise ajal. Kindlasti saadame kadunud esemed teele esimesel võimalusel.
Kui tellite valede saadetistega;
Kaup tuleb tagastada kahjustamata, vaakumplommitud originaalpakendis ja pakendiühikute kaupa.
Kui soovite tellimuse vastu võtta valede esemetega, võtke meiega ühendust oma tellimuse numbriga.

Article 5: Our cigars are in Bonded Warehouse and not subject to Customs Duties and VAT for shipper. All tobaccos & cigarettes are subject to duty free which means that not paying any duties and taxes as we are located in.
Please be aware that your delivery may also be subject to customs duties, taxes or seizure over which we have no control, and which MUST be borne by you.
We are not responsible for paying any taxes or duties involved in the importation of customer’s order into their country.
All customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.

Article 6: We changed our shipment location (please check) so we should declare order asTobacco on the Customs Declarations, due to customs regulation in source country.
Orders will be declared as “Tembakau” it means Tobacco.
We can not declare your specials as “Gift, etc”. If you want it to be declared your special declare (We can not declare “Gift, etc”), please add it to the NOTE section when ordering on the checkout page.

Kui te ei ole sellega nõus, ärge tellige.
Kõik kliendid peavad enne tellimuse esitamist olema teadlikud oma kohalikest tolliseadustest, mis puudutavad tubaka ostmist posti teel välismaalt (väljaspool ELi).

NOTE: Cuban and Non-cuban cigars orders will be declared as “TOMPUSI” it means CIGAR).

Artikkel 7: Me ei saa vastutada tollimaksude, tasude, arestimise, hilinenud saadetiste või muude ebamugavuste eest, mida põhjustavad riigisisesed tolliasutused. 
Pange tähele, et tegemist on tubakatoodetega ja igas riigis on tubaka impordi kohta erinevad seadused ja tariifid.
Me ei saa olla täielikult teadlikud kõigist eeskirjadest, mis puudutavad tolliasutusi üle kogu maailma, seega eeldame, et iga ostja on täielikult teadlik tingimustest ja eeskirjadest, mida tema kodumaine tollisüsteem kohaldab.

Artikkel 8: Kõik kliendid peavad enne tellimuse esitamist olema teadlikud oma kohalikest tollieeskirjadest, mis puudutavad tubaka ostmist ülemeremaadest (väljaspool ELi) posti teel.
Juhul kui teie tellimus jääb tolli poolt kinni või konfiskeeritakse, olete vastutav kõigi oma kohalike tollialaste õigusaktide eest.
Kui pakend tagastatakse meile 40 päeva jooksul, tagastame ainult toote maksumuse.
Kohaletoimetamise tasu ei tagastata.

Artikkel 9: Kui toodet ei tagastata 40 päeva jooksul, loetakse see kahjustatuks ning toote maksumust ja saatmiskulusid ei tagastata.

Article 10: As defined by the International Air Transport Association Dangerous Good Regulations (DGR), tobacco is categorised as a flammable solid under Dangerous Goods items. So, no international claim can be made for tobacco orders.

Article 11: Flavored tobaccos have been banned some countries. We do not take responsibility customs risks for your flavored tobaccos orders.
Please obtain necessary information about local rules for flavored tobaccos before placing your order.

Article 12: We supply all the products from Official Importers and use Drop Shipping service. Shipments are completed from Non-EU countries. So all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.

Article 13: Please read our FAQ page on the homepage for useful informations about shipments, shipment status, delivery time and more…

Important Note:
All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. “IQOS”, “Marlboro”, and “Heatsticks” are registered trademarks of PMI (Phillip Morris International Inc.) in the United States and/or other countries. “GLO”, “NeoSticks”, and “Kent” are registered trademarks of BAT (British American Tobacco) in the United States and/or other countries. “Backwoods” is registered trademarks of Altadis USA. INC. in the United States and/or other countries. This site is not endorsed nor affiliated with PMI (Phillip Morris International Inc.). This site is not endorsed nor affiliated with BAT (British American Tobacco), PMI (Phillip Morris International Inc.) or Altadis USA. INC.

Tagasi
Meie eesmärk on teie rahulolu. Kui te ei ole oma tellimusega rahul, peaksite meiega ühendust võtma 14 päeva jooksul alates tellimuse kättesaamisest.
Sigarite värvus või maitse ei ole tagastamise põhjus. Vale või puuduliku kohaletoimetamise korral võtke meiega ühendust oma tellimuse numbriga 14 päeva jooksul.
Kaup tuleb tagastada kahjustamata, originaalpakendis ja pakendiühikute kaupa. Kõik tagastused tuleb saata kohaliku ametliku postiteenistuse poolt.
Ostja kannab tagastamisega seotud saatmiskulud. Lisateabe saamiseks võtke meiega ühendust.
* Kui klient keeldub kohaldatud tollimaksude ja maksude tasumisest, saab klient toote meile raha tagastamiseks tagastada. Lisateabe saamiseks lugege jaotist TAGASIMAKSE.
* Kui saadetist hoitakse tollis kohalike tubaka impordieeskirjade tõttu, on kliendil kohustus võtta ühendust tolliasutusega ja tagastada saadetis meile tagasi. Lisateabe saamiseks lugege jaotist TAGASIMAKSE.

Reship
1. If the order is not delivered to customer and returned to sender by postal service due to customers faults (wrong or missing address, wrong or missing zip code, wrong name, delivery failure, receiver did not answer, etc.), we offer two options to our customer;
Reship: Customer will need to bear the shipping fee in order to re-ship.
Partially Refund: Please read REFUND section for details.

2. If the order is not delivered to customer and returned to sender by postal service due to destination country customs rules, order will be reshipped immediately.

3. If the order is LOST due to the Postal Service in origin country and/or does not arrive to destination country within the region for which it is responsible (lost decision is made by the Postal Service in origin country), order will be reshipped immediately. 

4. If customer refuses the delivery (due to applied customs duties, tax, etc.) customer is responsible to return the order back to us. Products will be checked after return by our experts.
We offer two options to our customer;
Reship: Customer will need to bear the shipping fee in order to re-ship.
Partially Refund: Please read REFUND section for details.

*** We cannot be held responsible for seizure any caused by Customs offices.
So all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order. We cannot send a replacement package or refund. Please read REFUND section for details.

Refund
In order to receive a refund for your order;
1. Ordered product must be out of stock after the payment for any reason. (Stocks are updated continuously) Full Refund

2. If customer wants to cancel order after completion of payment, a partial refund is being made due to fees (payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. Partially Refund

3. If order is not delivered to customer and returned to sender by postal service due to customers faults (wrong or missing address, wrong or missing zip code, wrong name, delivery failure, receiver did not answer, etc.), we offer two options to our customer;
Reship: Customer will need to bear the shipping fee in order to re-ship.
Partially Refund: If the customer doesn’t accept to pay reshipping fee, a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. Partially Refund

4. If customer refuses the delivery (due to applied customs duties, tax, etc.) customer is responsible to return the order back to sender. Products will be checked after return by our experts.
We offer two options to our customer;
Reship: Customer will need to bear the shipping fee in order to re-ship.
Partially Refund: If the customer doesn’t accept to pay reshipping fee, a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. Partially Refund

5. We cannot be held responsible for seizure any caused by Customs offices.
So all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.
We cannot send a replacement package or refund.

*** If the shipment is held at customs due to local tobacco import rules, customer is responsible to return the products back to sender. Products will be checked after return by our experts.
We offer two options to our customer;
Reship: Customer will need to bear the shipping fee in order to re-ship.
Partially Refund: If the customer doesn’t accept to pay reshipping fee, a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. Partially Refund

*** If the shipment is not returned to sender payment will not be refunded. No Refund

6. If order is LOST in the destination country, the customer must obtain the official letter stating this situation from the relevant official carrier and share it with us. The official letter must be wet signed. Copied or scanned documents are not accepted.
Refund process will be initiated when the official document reaches us.
We offer two options to our customer;
Reship: Order will be reshipped immediately.
Full Refund: Full refund process will be started immediately.

Please note that, hitcigars.com holds rights to re-ship or refund per terms above.

Tühistamine
Kui klient soovib tellimuse tühistada (enne kui tellimus ei ole saadetud), saatke lihtsalt e-kiri [email protected] oma tühistamise taotlusest. Teie taotlus tehakse niipea.

Tagasipöördumise poliitika
Selleks, et klient saaks oma pangalt nõuda tagasimakset, ei tohiks HitCigars.com järgida ühtegi eespool nimetatud reeglit ja see olukord peab olema tõendatud kehtivate dokumentidega kliendi enda pangale. Igasugused pettusekatsed alluvad HitCigars.com ja tema seaduslikud esindajad juriidilistele meetmetele vastutavate isikute vastu.

Pange tähele, et sellele veebisaidile sisenedes ja seda kasutades nõustute kõigi ülaltoodud tingimustega.
Kui te ei nõustu nende nõuete ja tingimustega või nende osaga, ärge kasutage seda veebisaiti.
Abi, kommentaaride või soovituste saamiseks võtke meiega ühendust aadressil [email protected]
Kõik sõnumid peavad olema kirjutatud inglise keeles.

Ostukorv
TAGASI ÜLES