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Reeglid ja tingimused

Pange tähele, et sellele veebisaidile sisenedes ja seda kasutades nõustute kõigi allpool toodud tingimustega.
Kui te ei nõustu nende tingimuste või nende mis tahes osaga, ÄRGE KASUTAGE seda veebisaiti.

Artikkel 1: See veebisait sisaldab pilte tubakast ja muudest vanusepiiranguga toodetest. Selle veebisaidi kasutamiseks peate olema vähemalt 18+ aastat vana.

Artikkel 2: Kõik tellimused peavad olema HitCigars.com poolt heaks kiidetud. HitCigars.com omab õigust teie tellimus mis tahes põhjusel tühistada, tagasi lükata või seda muuta. Süsteem saadab klientidele pärast tellimuse esitamist OOTEL e-kirja. See e-kiri näitab ainult seda, et süsteem on tellimuse edukalt kätte saanud. See ei ole tellimuse kinnitamine. Tellimuse kinnituse saadab HitCigars.com järgmise e-kirjaga. Kui tellitud toode on laost otsas, teavitatakse sellest klienti.

Artikkel 3: Saatmist pakuvad rahvusvahelised posti- või kullerteenused ning kohaletoimetamiseks kulub sõltuvalt teie riigist ja sihtlinnast 5–40 päeva.
Tarneperiood võib pikeneda tollivormistuse viivituste, äärmuslike ilmastikutingimuste, pandeemia Covid-19, kohalike postivigade jms tõttu (üksikasju leiate saatmislehelt).
Viivitused ei ole meie kontrolli all, seega ei vastuta me viivituste eest.

Artikkel 4: Vale või puuduliku kohaletoimetamise korral võtke meiega ühendust oma tellimuse numbriga 14 päeva jooksul.
Kui teie tellimus saabus puuduvate esemetega;
Palun võtke meiega ühendust piltidega tarnitud pakist kohaletoimetamise ajal. Kindlasti saadame kadunud esemed teele esimesel võimalusel.
Kui tellite valede saadetistega;
Kaup tuleb tagastada kahjustamata, vaakumplommitud originaalpakendis ja pakendiühikute kaupa.
Kui soovite tellimuse vastu võtta valede esemetega, võtke meiega ühendust oma tellimuse numbriga.

Article 5: All products are in Bonded Warehouse and not subject to Customs Duties and VAT for shipper.
Please be aware that your delivery may also be subject to customs duties, taxes or seizure over which we have no control, and which MUST be borne by you.
We are not responsible for paying any taxes or duties involved in the importation of customer’s order into their country.
All customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.

Article 6: We don’t declare orders as a Tobacco, Cigar, Cigarette, Rolling Tobacco on the Customs Declarations, due to customs problem you may experience.
If you want it to be declared your special declare (We can not declare “Tobacco, Cigar, Cigarette, Rolling Tobacco”), please add it to the NOTE section when ordering on the checkout page.

If you don’t agree please do not place an order.
All customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.

NOTE: Cuban and Non-cuban cigars orders will be declared as “TOMPUSI” it means CIGAR).

Artikkel 7: Me ei saa vastutada tollimaksude, tasude, arestimise, hilinenud saadetiste või muude ebamugavuste eest, mida põhjustavad riigisisesed tolliasutused. 
Pange tähele, et tegemist on tubakatoodetega ja igas riigis on tubaka impordi kohta erinevad seadused ja tariifid.
Me ei saa olla täielikult teadlikud kõigist eeskirjadest, mis puudutavad tolliasutusi üle kogu maailma, seega eeldame, et iga ostja on täielikult teadlik tingimustest ja eeskirjadest, mida tema kodumaine tollisüsteem kohaldab.

Article 8: All customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.
In case your order gets held or confiscated at customs you are responsible of all your local customs law.
If the package returns back to us within 40 days we will be refunding the product cost only.
Shipping fees will not be refunded.

Artikkel 9: Kui toodet ei tagastata 40 päeva jooksul, loetakse see kahjustatuks ning toote maksumust ja saatmiskulusid ei tagastata.

Artikkel 10: Maitsestatud tubakas on mõnes riigis keelatud. Me ei võta vastutust teie maitsestatud tubaka tellimuste eest.
Enne tellimuse esitamist hankige vajalikku teavet maitsestatud tubaka kohalike reeglite kohta.

Article 11: We supply all the products from Official Importers and use Drop Shipping service. Shipments are completed from Non-European countries. So all customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.

Article 12: Please read our FAQ page on the homepage for useful informations about shipments, shipment status, delivery time and more…

Tagasi
Meie eesmärk on teie rahulolu. Kui te ei ole oma tellimusega rahul, peaksite meiega ühendust võtma 14 päeva jooksul alates tellimuse kättesaamisest.
Sigarite värvus või maitse ei ole tagastamise põhjus. Vale või puuduliku kohaletoimetamise korral võtke meiega ühendust oma tellimuse numbriga 14 päeva jooksul.
Kaup tuleb tagastada kahjustamata, originaalpakendis ja pakendiühikute kaupa. Kõik tagastused tuleb saata kohaliku ametliku postiteenistuse poolt.
Ostja kannab tagastamisega seotud saatmiskulud. Lisateabe saamiseks võtke meiega ühendust.
* Kui klient keeldub kohaldatud tollimaksude ja maksude tasumisest, saab klient toote meile raha tagastamiseks tagastada. Lisateabe saamiseks lugege jaotist TAGASIMAKSE.
* Kui saadetist hoitakse tollis kohalike tubaka impordieeskirjade tõttu, on kliendil kohustus võtta ühendust tolliasutusega ja tagastada saadetis meile tagasi. Lisateabe saamiseks lugege jaotist TAGASIMAKSE.

Reship
* HitCigars.com cannot be held responsible for delays caused by human error (incorrect information (etc: address or buyer name).
* If your item is not delivered to you and sent back to us by postal service due to customers faults (wrong address, wrong name, delivery failure, receiver did not answer, zip code etc.), customers will need to bear the shipping fee in order for us to re-ship. Please read REFUND section for details.
We cannot be held responsible for seizure any caused by Customs offices. So all customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order. HitCigars.com will not send a replacement package or refund.
Please read REFUND section for details.

Refund
In order to receive a refund for your order;
1. Ordered product must be out of stock after the payment for any reason. (Stocks are updated continuously) FULL REFUND
2. If customer wants to cancel order after completion of payment, a partial refund is being made due to fees (payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. PARTIALLY REFUND
3. If customer refuses the delivery (due to applied customs duties, tax, etc.) customer is responsible to return the products back to us. Products will be checked after return by our experts and a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. PARTIALLY REFUND
4. We cannot be held responsible for seizure any caused by Customs offices. So all customers must be aware of their local customs laws about purchasing online tobacco from overseas countries by post before place an order.
If the shipment is held at customs due to local tobacco import rules, customer is responsible to return the products back to us. If the shipment is not returned to us payment will not be refunded. NO REFUND
5. If the shipment is held at customs due to local tobacco import rules, customer is responsible to return the products back to us. Products will be checked after return by our experts and a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses. PARTIALLY REFUND
6. If order is not delivered to customer and sent back to us by postal service due to customers faults (wrong address, wrong name, zip code etc.), customers will need to bear the shipping fee in order for us to re-ship. If the customer doesn’t accept to pay shipping fee, a partial refund is being made due to fees (shipping fee, payment provider fee and refund fee) being deducted from customer’s payment, which is applied by payment provider and bank. Fees may vary depending on the payment method customer chooses.. PARTIALLY REFUND

Pange tähele, et HitCigars.com omab õigust ülaltoodud tingimustel uuesti saata või raha tagasi maksta.

Cancelation
If customer wants to cancel order (before the order is not shipped) just send email to [email protected] about your cancel request. Your request will be done asap.

Chargeback Policy
In order for a customer to ask for a chargeback from their bank, HitCigars.com should not be obeying any of the rules stated above and this situation must be proved by valid documents to customers’ own bank. Any fraud attempts are subject to legal action taken by HitCigars.com and its legal representatives against responsible individuals.

Pange tähele, et sellele veebisaidile sisenedes ja seda kasutades nõustute kõigi ülaltoodud tingimustega.
Kui te ei nõustu nende nõuete ja tingimustega või nende osaga, ärge kasutage seda veebisaiti.
Abi, kommentaaride või soovituste saamiseks võtke meiega ühendust aadressil [email protected]
Kõik sõnumid peavad olema kirjutatud inglise keeles.

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